EFFECTIVE: January 1, 2023

Welcome to Zimbabwe263’s Privacy Policy and Cookie Policy. This Privacy Policy explains how we collect, use, and disclose personal data (as defined herein) related to your use of our Services.

This privacy policy details how data about you is used when you access our websites, and services, including via our mobile applications (together, “Zimbabwe263”) or interact with us. If we update it, we will revise the date, place notices on Zimbabwe263.com if changes are material, and/or obtain your consent as required by law.

Who We Are

When we mention “Zimbabwe263”, “we”, “us” or “our” in this Privacy Policy, we mean Zimbabwe263, or the relevant Zimbabwe263 company responsible for processing your data. 

For the record, Zimbabwe263 is a website owned by Esquavi Pvt Ltd, a company registered in Zimbabwe.

Our website address is zimbabwe263.com

About this Privacy Notice

This Privacy Policy explains how Zimbabwe263 collects, uses, and discloses your personal data. We collect personal data when you use our website(s), mobile apps, and other online and offline products, services and experiences (collectively, the “Services”).

This Privacy Policy does not apply to any third parties you may interact with through our Services. From time to time, we work with third parties to provide you with products, promotions or other experiences. If those third parties will receive your personal data, we will make their privacy policy available to you. We may process your personal data when you act as a business partner such as vendor, supplier, distributor, retailer, or service provider or when you apply or are a candidate for employment at Zimbabwe263.

Changes to this Privacy Policy

We’re likely to update this Privacy Policy in the future and when we make changes, we will revise the date at the top of the policy. When we make significant changes, we will notify you through the Services, such as on our homepage, or via email or other communication. Please come back and check this page from time to time for the latest information on our privacy practices.

How to contact us

If you have questions or concerns about the information in this Privacy Policy, our handling of your personal data more generally, your choices and rights regarding such use, or wish to exercise your rights under law, please do not hesitate to contact us at:

Esquavi Pvt Ltd, 27 Creswick Road, Hillside, Harare, Zimbabwe.

hello@zimbabwe263.com

1. Protecting your privacy

  • We take precautions to prevent unauthorised access to or misuse of data about you.
  • We do not run ads, other than the classifieds posted by our users.
  • We do not share your data with third parties for marketing purposes.
  • We do not engage in cross-marketing or link-referral programs.
  • We do not employ tracking devices for marketing purposes.
  • We do not send you unsolicited communications for marketing purposes.
  • We do not engage in affiliate marketing (and prohibit it on Zimbabwe263).
  • We do provide email proxy & relay services to reduce unwanted email.
  • Please review privacy policies of any third party sites linked to from Zimbabwe263.
  • We do not respond to “Do Not Track” signals (see allaboutdnt.com).

2. Data we collect, use and disclose:

We collect data you provide directly to us.

  • Account data: If you sign up for a Zimbabwe263.com account (“Account”), we will collect your name, email address, username and password, and any other information needed to set-up your Account. We describe this more fully below.
  • Payment data: To order products or services through our Services, you will need to provide us with payment information (like your bank account or credit card information). Please note that your financial information is collected and stored by our third party payment processing company. Use and storage of that data is governed by the third party payment processor’s applicable privacy policy.
  • Purchase data: If you make a purchase from a third party after clicking on an affiliate link through the Services, we will receive data about the purchase so that we can get credit for sending you to that third party. (See our Affiliate Disclaimer)
  • Public Account data: You may provide additional data as part of your Account (such as your personal description). This data will be publicly visible to others. If you do not wish to share this information with others, or we do not provide the information as part of your Account.

Data that we collect automatically about your browser and device.

When you access or use the Services, we use cookies and similar technologies that collect information about your browser and device:

  • Log Data: We automatically receive and record information from your device or web browser when you interact with the Services. For example, we collect your internet protocol (IP) address, mobile device ID, time zone setting, language preference, operating system, platform, internet service provider (ISP), and links you have clicked on or shared with others, including through email and social media.
  • Account ID: If you sign up for an Account, we also create a user ID that indirectly identifies you. We use this information to collect data about your activities through the Services.
  • Cookie Data: When you visit the Services, we will set certain “cookies” and similar tracking technologies on your device, including cookies and web beacons (“Cookies”). For more information about cookies and how to disable them, please see our “Cookie Policy”

We also may use these technologies to collect data about your online activities over time and across third-party websites or other online services (behavioural tracking).

The information we collect automatically may include personal data, or we may maintain it or associate it with personal data we collect in other ways or receive from third parties.

  • Location data: We use your IP address to infer your approximate location. We may also collect the language option or country you choose. When we provide certain services, such as providing you with a version of our Services that is localised to your country, we link location data to other information we have collected about you to provide you with a localised experience.
  • Profile data: If you sign up for an Account, we will collect the data you give us as part of your Account sign-up, information you give us in connection with purchases or orders made by you, and your interests, preferences, feedback and survey responses. Your interests and preferences are inferred from data we collect regarding the content you have interacted with, how long you interacted with them, how often you interacted with them, and the nature of your interaction with the content. We do not disclose email addresses to other users except where it is necessary to comply with the law, to protect our rights, or to protect the rights of our users.
  • Special category data: When we conduct research or carry out surveys and you participate in our research or surveys, we may collect sensitive personal data about you, for example, information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, sex life or sexual orientation. We will get your explicit consent for our collection, use, or sharing of this data as required by law.
  • Aggregated data: We analyse and aggregate personal data we collect, such as the number and frequency of your visits to the Services, to produce anonymized metrics and statistical information that does not identify you as an individual. We combine information about you with information about other users to create audience segments of aggregated data, for example, statistical, demographic and usage data. If we combine or connect aggregated data with your personal data, we treat the combined data as personal data and treat it in accordance with this Privacy Policy.

Other data you share through the Services or to Zimbabwe263. You may provide us with data when you fill in a form, conduct a search, update or add information to your Account, respond to surveys, post to community forums, provide us with feedback, participate in promotions, or use other features of the Services.

Below is a list of all the types of data we collect

Data typeWhere we got itWhy collectedDisclosed to
First and last nameUser entryFacilitating transactions and personalising your use of Zimbabwe263Payment processors
Email addressUser entryAccount creation, user-to-user and Zimbabwe263-to-user communications and combating fraud/abuseNo one
Phone numberUser entryUser-to-user communications, combating fraud/abuse, personalising your use of Zimbabwe263Payment processors and phone verification service providers
Mailing or street addressUser entryAccount and post creation, Zimbabwe263 communicating with corporate users, facilitating transactions and personalising your use of Zimbabwe263Payment processors
Credit card dataUser entryFacilitating your transactionsPayment processors
Geographic location (latitude and longitude)User entry, IP/geolocation providersPersonalising your use of Zimbabwe263 and combating fraud/abuseNo one
Photos and other data you voluntarily provide, post on or send via Zimbabwe263User entryFacilitating and personalising your use of Zimbabwe263No one
Saved searches, account preferences, favourite/hidden postingsUser entryFacilitating and personalising your use of Zimbabwe263No one
HTTP browser cookieUser’s browser, Zimbabwe263 web serverFacilitating and personalising your use of Zimbabwe263 and combating fraud/abuseNo one
Information about your device and browser such as device ID, browser version, operating system, pluginsUser’s browser, mobile appFacilitating and personalising your use of Zimbabwe263 and combating fraud/abuseNo one
IP addressUser’s browser, mobile app, IP/geolocation providersCombating fraud/abuseService providers that help us combat fraud/abuse
Web page views, access times, HTTP headersUser’s browser, mobile appCombating fraud/abuseNo one

We may share some or all of the above listed data in the following circumstances:

  • to respond to subpoenas, search warrants, court orders, or other legal processes.
  • to protect the rights, property, or safety of Zimbabwe263 users, Zimbabwe263, or the general public.
  • at your direction (e.g. if you authorise us to share data with other users).
  • in connection with a merger, bankruptcy, or sale/transfer of assets.

3. Data we store

  • We retain data as needed to facilitate and personalise your use of Zimbabwe263, combat fraud/abuse and/or as required by law.
  • We make good faith efforts to store data securely, but can make no guarantees.
  • You may access and update certain data about you via your account login.

4. California Users:

To learn more about the California Consumer Privacy Act and how it applies to you, please visit the California Attorney-General’s website.

Right to know: You have the right to request that we disclose the data we collect, use and disclose, and other information relating to data we collect about you.

Right to delete: You have the right to request the deletion of data that we have collected from you, subject to certain exceptions.

Right to non-discrimination: You have the right not to receive discriminatory treatment for exercising the rights listed above.

You may submit a request to know or delete via mvideos.co.zw@gmail.com

Only you, or someone you authorise to act on your behalf, may make a request to know or delete your data. An authorised agent may make a request on your behalf by providing written permission signed by you.

We will need to confirm your identity before processing your request by asking you to log into your existing account (if you are a registered user) or by asking you for additional information, such as a government issued ID, to confirm your identity against information we have already collected.

If you are a registered Zimbabwe263 user under the age of 18, you may request (via mvideos.co.zw@gmail.com) and obtain removal of content or information publicly posted on Zimbabwe263. Please note that removal does not ensure complete or comprehensive removal of said content or information from the Internet.

5. International Users

By accessing Zimbabwe263 or providing us data, you agree we may use and disclose data we collect as described here or as communicated to you, transmit it outside your resident jurisdiction, and store it on servers in the United States. For more information please contact our privacy officer at simba@zimbabwe263.com

6. How we collect personal data

  • From You: You may give us your personal data directly, for example when you create an Account, fund us by donation, support us by paying for a subscription, buy products or services, subscribe to our newsletters, opt-in to marketing communications, publish posts or comments, enter a competition, participate in a promotion or survey, ask for user support, or contact us for any reason.
  • Using Cookies: We collect information about your devices and browsing actions and interests by using cookies and similar technologies. Our “Cookie Policy”  provides more details on how this works.
  • From our Advertising Partners: Third parties who provide advertising and related services (such as analytics providers and ad networks, our “Advertising Partners” may give us your personal data so that we can compare it to personal data we hold in order to determine if you are the same individual (this is sometimes called “cookie-matching”). We may collect data from unaffiliated third parties so we can better understand you and provide you with information and offers that may be of interest to you. For example, we may receive information about your interests or preferences as well as contact information, such as email address.
  • From our Advertisers and Affiliate Partners: We may receive your personal data from third parties when you buy things through our Services or when you buy things from a third party after clicking on an affiliate link in our content. This information may include your contact details and financial and transaction data (such as items purchased and purchase price) from providers of technical, payment and delivery services.
  • From Social Media Platforms: If you access our Services using your Facebook or Google or Twitter or TikTok or Instagram or other social network credentials, we will automatically collect certain information, such as your Facebook or Google or Twitter or TikTok or Instagram user ID. We will use any information collected from the social networks, including the user ID the social network attributes to you, only in accordance with the social network’s policies and your preferences selected through them.

7. How we use your data

We use the data we collect to provide, maintain, and improve our Services. We also use the data we collect to:

  • Send you technical notices, updates, security alerts and support and administrative messages and to respond to your comments, questions and customer service requests;
  • Communicate with you about products, services, offers, and events offered by Zimbabwe263 and others, and provide news and information we think will be of interest to you;
  • Make inferences about your interests and preferences (including at a household level).  Your interests and preferences are inferred from data we collect about the content you have interacted with, how long you interacted with them, how often you interacted with them, and the nature of your interaction with the content;
  • Personalise and improve the Services and provide you with advertisements, content or features that match your profile, activities or interests; 
  • Customise content that our third-party Advertising Partners deliver on the Services (such as personalised third-party advertising);
  • Creating and updating profiles and audience segments that can be used for analytics, interested-based advertising and marketing on the Services, and on websites, mobile apps and other platforms controller by our advertisers and other third party advertising partners (“Third Party Sites”)  
  • We may use information about you, such as your email address, to identify you across the devices you use to access the Services, as well as offline.  This helps us learn more about your interests and preferences, which we use for advertising on the Services and Third Party Sites.
  • Facilitate contests, sweepstakes and promotions and process and deliver entries and rewards;
  • Monitor and analyse trends, usage and activities in connection with our Services and personalise and improve the Services;
  • Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Zimbabwe263 and others; and
  • Carry out any other purpose described to you at the time the data was collected.

8. Marketing choices

When you sign up for a promotion like a sweepstakes, or subscribe to or create an Account to use our Services, we use your personal data to help us decide which products, services and offers may be of interest to you. We will send marketing messages to you if you have asked us to send you information, bought goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing messages, we may still send you non-promotional emails, such as those about your Account or our ongoing business relations. We will ask for your consent before we share your personal data with any third party for direct marketing purposes.

You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at: hello@zimbabwe263.com

9. Sharing your personal data

In general, your personal data will remain with Zimbabwe263 but we may share personal data about you as follows or as otherwise described in this Privacy Policy:

  • Within Zimbabwe263: We share your personal data within Zimbabwe263’s legal entities where necessary to fulfil a contract or pre contractual measures, or where we have a legitimate interest in doing so or a legal obligation to do so. 
  • With vendors, consultants, and other service providers who process your data on our behalf when they provide services to us, for example data analytics, research, marketing and financial services;
  • With Advertising Partners to customise your experience and better tailor the services, products, marketing and advertising on our Services and on their Third Party Sites. Our Advertising Partners are companies that provide services that help us provide advertising to you. These companies may use their own tracking technologies to collect or request information about you. For more information, please see our “Cookie Policy” 
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
  • We may be legally required to disclose or share your personal data without your consent in some circumstances, for example to comply with a court order or law enforcement. In such circumstances, we will only disclose your personal data if we have a good-faith belief that such sharing is required under applicable legal obligations.

Other Sharing

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you (we do not attempt to re-identify de-identified information, except as permitted or required by law). For example, we may share aggregated or de-identified information with our ad partners and service providers so that we, and they, can understand how people use our Services; this helps us grow our business and improve and develop our products and services.

We may also share information about you along with a hashed version of your email address with our Advertising Partners so that they and we can facilitate customised ad campaigns and other offers on the Services and on other platforms. “Hashing”  transforms your email into an unrecognisable series of numbers and letters (e.g. a “hashed” version of simba@zimbabwe263.com would be k5f7g23gh654gsgd6bcbsgezimbaesvrgjbs635s@zimbabwe263.com).

10. UK and EU users: international transfer of your personal data

When we process your personal data within Zimbabwe263, we will do so in countries in which we have offices (Zimbabwe). We have put into place controls (including the standard contractual clauses approved by the European Commission) to ensure that your rights continue to be protected if you are a website/app/service user from the UK and the EU.

  • Third parties with whom we share your data may be based outside the EEA and their processing of your personal data may involve a transfer of data outside the EEA. 
  • Our agreements with those third parties include Commission-approved standard contractual clauses and otherwise make clear the standards we expect of them in order to safeguard your information and your legal rights.

11. Retaining your personal data

  • We keep your personal data for as long as we need it for the purposes for which it was collected.
  • When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).
  • We may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes.

12. Social Media Platforms and Other Third-Party Sites

  • Our sites and apps may include links to third-party sites, apps and social media platforms (“Third-Party Sites”). Clicking on those links may allow third parties to collect or share data about you. We do not endorse or control Third-Party Sites, each of which are governed by its own terms of service and privacy policy. We encourage you to read their privacy policies and terms so that you understand how they process information about you. We are not responsible for any damages or other harms that may arise when you leave Zimbabwe263 and interact with Third-Party Sites. Please take all protections necessary to protect yourself when accessing Third-Party Sites, particularly when downloading content or making purchases.
  • The Services may offer social sharing features and other integrated tools, which let you share actions you take on our Services with your friends or the public on social media platforms. We also use the analytics tools provided by the social media platforms to help us to understand how people interact with our social media presence, to identify trends and to carry out joint promotional activities with those platforms. For example, sometimes we agree with a social media platform that we will jointly promote certain content.
  • We receive aggregated statistical information from social media platforms about the performance of our posts and promoted content, such as numbers of views and kinds of viewers. This data is aggregated and anonymised by the social media platform before it is given to us.
  • We also use the paid advertising and paid content tools provided by the social media platforms to help us carry out advertising campaigns for our advertisers and to promote our content on the social media platforms. For example, we use the “Promoted Pins” tool on Pinterest to promote editorial or paid content to visitors to Pinterest. Again, we only receive aggregated statistical information from the social media platforms. This is information about interactions with our ads and paid content, such as number of views, number of times shared and so on.
  • We process information provided to us by the social media platforms on the basis of our legitimate interest in interacting with our audience on social media and using social media to promote our content.

For more information about the purpose and scope of data collection and processing in connection with social sharing features or your use of the social media platforms, please visit the privacy policies of the respective entities at the following links:

Facebook and Instagram – https://en-gb.facebook.com/policy.php

Twitter – https://twitter.com/en/privacy

YouTube – https://policies.google.com/privacy?hl=en

Snapchat – https://www.snap.com/en-US/privacy/privacy-center/

Twitch – https://www.twitch.tv/p/legal/privacy-policy/

TikTok – https://www.tiktok.com/en/privacy-policy

Pinterest- https://policy.pinterest.com/en/privacy-policy

Tumblr – https://www.tumblr.com/privacy

LinkedIn – https://www.linkedin.com/legal/privacy-policy

LINE – https://terms.line.me/line_rules